Suspected Cyberattack
Possible ransomware, malware, unauthorized access, suspicious remote activity, or an active security breach.
After-Hours Emergency Support
When your business can't wait until morning.
Urgent after-hours assistance for serious IT outages, suspected security incidents, compromised accounts, and other business-impacting technology problems.
When to use emergency support
For problems that are actively affecting your business
Emergency service is intended for urgent situations where waiting for normal support hours could increase downtime, business impact, or security risk.
Account or Email Compromise
Compromised Microsoft 365, Gmail, administrator, or employee accounts that may still be accessible to an attacker.
Critical System Outage
A server, network, firewall, business application, or other critical service is down and operations cannot continue normally.
Business Email Outage
Company-wide or critical email failure preventing staff from communicating or conducting business.
Remote Access Problems
Urgent VPN, remote-work, or access failures preventing employees or administrators from reaching required systems.
Not Sure?
If the issue is serious, time-sensitive, and affecting business operations, contact us and explain what is happening.
What happens next
Start with the information that matters most.
You do not need to diagnose the problem yourself. Tell us what changed, what is affected, and whether business operations are currently stopped or impaired.
1
Tell us what happened
Describe the symptoms, alerts, outage, suspicious activity, or other event you are seeing.
2
Identify affected systems
Let us know which users, computers, servers, accounts, email systems, or locations are involved.
3
Provide a callback number
Include the best number to reach someone who can describe the problem and authorize support.
Emergency Request
Send the details.
Complete the form below with as much information as you have. For a critical, actively developing incident, calling is the fastest option.
Not an emergency?
For normal IT support, project questions, or general inquiries, use the regular contact section.
For normal IT support, project questions, or general inquiries, use the regular contact section.
Need immediate help?
Call for urgent after-hours support.
For active outages or suspected security incidents, calling is the fastest way to start.